Hourglass Business Consulting Limited | Training

everything Direct Debit training     BTAS Logo

Our ‘everything Direct Debit’ training course is accredited by Bacs, ensuring the training we deliver details the correct Bacs Scheme rules and industry Best Practice.

Our Direct Debit Scheme training is ideal for staff responsible for any aspect of Direct Debit processing within your organisation; from involvement in individual aspects of Direct Debit processes to managing the entire process. 

 

The ‘everything Direct Debit’ course can be adapted to meet your specific needs, see our Bespoke Training options.

The course covers all aspects of the Direct Debit Scheme in addition to actual Best Practices utilised by the hundreds of Bacs Service Users that have benefited from our hands on training and supporting services. The one day course provides you with:

  • Training on all aspects of Direct Debit including signup, lodgement, collections, Amendments, Indemnity Claims, refunds and Bacs report processing,
  • Training on Bacs’ AUDDIS and Paperless Direct Debit services,
  • Access to the industry experts during the course to ask questions specific to your organisation.

Because all organisations are unique, with differing needs, we believe in providing ongoing support beyond the delivery of training. To ensure that your ongoing support needs are met, all delegates are provided with access to our internet support area and they can email or telephone their trainer to ask questions as and when they arise following the training.

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The course can be delivered at your offices, or delegates can attend one of our regular training days across the UK:

Current training dates: 
  • London, Covent Garden - 28th Jan 2009
  • Leeds, Princess Square - 4th Feb 2009
  • London, Covent Garden - 29th Apr 2009
  • Manchester, Oxford Street - 13th May 2009
  • London, Covent Garden - 8th Jul 2009

To book on any of our public courses, please complete the on-line booking form or download the booking form and return it to us.

  Download Booking Form

For more than three delegates, on-site training is a more cost effective option. Please contact us to discuss your requirements and preferred training dates.

 Contact us

AUDDIS and PDD services
Process Reviews, Bulk Change and New Service User
FREE Payment Resource
Download Product Information Pack
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