everything Direct Debit training

Our ‘everything Direct Debit’ training course is accredited by Bacs, ensuring the training you receive details the most up to date Bacs Scheme rules and industry Best Practice. The training programme covers all the Bacs Scheme rules and industry best practices to help ensure your processes are compliant and efficient.

The course provides you with:

• Training on all aspects of Direct Debit including sign-up of payers, lodgement of instructions, collections, indemnity claims and Bacs reporting
• Training on Bacs’ AUDDIS and Paperless Direct Debit (PDD) services,
• Training on the Direct Debit Scheme rules and industry best practices,
• Access to the industry experts during and after the course to ask questions specific to your organisation.

Who Should Attend

Our Direct Debit Scheme training is ideal for staff responsible for any aspect of Direct Debit processing within your organisation; from involvement in individual aspects of Direct Debit processes to managing the entire process.

Training your staff on Bacs processing will help you to:

• ensure compliance to the changing Direct Debit Scheme Rules
• better understand all aspects of your Direct Debit processing
• reduce errors and improve customer satisfaction
• identify opportunities to enhance your processes and reduce costs

More information and Booking

The course can be delivered at your offices, delegates can attend one of our regular training days across the UK or you can undertake the training on-line from your desk. Although not Bacs Accredited, our on-line training option is based on our Bacs Accredited regional and onsite course; providing you with the same quality training.

Online Training

For online Direct Debit Scheme Training rates and booking, please select the link on the right. Access will be provided within 48 hours and an invoice will be raised.

Regional Training

To book a place on any of our public courses, please complete the on-line booking form, or download a booking form and return it to us. An invoice will be raised on receipt of the booking.

Current training dates:

• Leeds, Princess Exchange - 3rd March
• London, Covent Garden - 31st March
• Birmingham, Victoria Square - 21st April
• Manchester, Oxford Street - 5th May
• London, Covent Garden - 9th June
• More dates and venues are regularly added. Register your interest here

Onsite Training

If you are looking to train three or more staff, then on-site training could be a more cost effective option. The ‘everything Direct Debit’ course can also be adapted to meet your specific needs if delivered at your offices. Please contact us to discuss your specific requirements and preferred training dates.