Support from the Industry Experts
In addition to our training and migration services, at Hourglass we can provide our Bacs expertise on an ad-hoc basis to assist in any aspect of your Bacs projects. Regardless of your specific needs, our support can be utilised in all areas of Direct Debit and Direct Credit processing.
Our Direct Debit "health check" and "process reviews" will Help to quickly and efficiently identify and address issues affecting your Direct Debit processes,
Our "Bulk Change" support services will help ensure all instructions are migrated with minimal impact on the business,
Our "Process Design" service is ideally suited to organisations implementing Direct Debit or Direct Credit for the first time and will help ensure that the model implemented meets current and future business needs.
Having an expert to hand provides you with reassurance and assurance that projects run smoothly.