Providing payment Training and Consultancy services to businesses, charities and banks across the UK
Bacs research shows that seven percent of Direct Debit payers have experienced a setup or collections problem; two thirds of whom blamed their supplier. In two thirds of cases, the problem was not resolved immediately by their supplier. Direct Debit problems are occuring through out the process.
Our services suit organisations and budgets of all sizes; delivering independant and unbiased training, advice and support to help you:
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Reduce opperational costs by addressing causes of errors
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Increase process efficiencies by use of Industry Best practices
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Improve customer service and retention by resolving issues efficiently
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Reduce business financial risks by complying with the Scheme Rules
