Providing payment Training and Consultancy services to businesses, charities and banks across the UK

Hourglass Business Consulting Limited is an independent consultancy, providing Direct Debit and other payment advice and training to organisations within the UK. Our independent nature allows us to provide services and advice specific to our customer’s needs, regardless of any payment infrastructures used.

Ensure Direct Debit Scheme compliance - Train staff on the Scheme Rules or review Direct Debit processes to ensure that your processes are Scheme compliant.

Reduce operational overheads - Introduce AUDDIS and PDD, automate Bacs processing or review processes to identify and address operational inefficiencies.

Enhance customer care - Train staff on Direct Debit processes, improve customer communications or increase Direct Debit use to retain customers and reduce errors.

View our services to see how we can help you make the most of Bacs' Direct Debit and Direct Credit services.